Privacy Policy

1. Introduction

VerifyAuto.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automotive lead verification and appointment automation platform.

2. Information We Collect

2.1 Information You Provide

• Account registration information (name, email, company details)
• Contact information and communication preferences
• Payment and billing information
• Lead data and customer information you upload to our platform
• Support requests and correspondence

2.2 Information We Collect Automatically

• Usage data and platform analytics
• Device information and IP addresses
• Cookies and similar tracking technologies
• Log files and system performance data

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our lead verification services
• Processing payments and managing your account
• Improving our platform and developing new features
• Communicating with you about updates and support
• Ensuring platform security and preventing fraud
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in platform operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit permission for specific purposes

5. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data transmission
• Secure data storage with regular backups
• Access controls and authentication protocols
• Regular security audits and monitoring
• SOC 2 compliance and industry certifications

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account information: Retained while your account is active
• Lead data: Retained according to your data retention settings
• Usage analytics: Aggregated data may be retained indefinitely
• Legal compliance: As required by applicable laws

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a standard format
• Opt-out: Unsubscribe from marketing communications

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through:

• Email notifications to registered users
• Prominent notices on our platform
• Updates to the "Last updated" date above

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

13. Compliance

This Privacy Policy is designed to comply with applicable privacy laws, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Other applicable state and federal privacy laws